Privacy
Welcome To NexGen Autos
Privacy Policy for NexGen Autos
Effective Date: June 1, 2025
At NexGen Autos ("Company", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our dealership, website, or interact with us through other digital means. This policy applies to all personal information collected through our services, whether online or in person.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information:
- Full name
- Phone number
- Email address
- Physical address
- Driver’s license information
- Date of birth
- Social Security Number (if applying for financing)
B. Vehicle Information:
- VIN (Vehicle Identification Number)
- Make, model, year, and condition
- Service and maintenance records
C. Financial Information (if applicable):
- Credit application details
- Employment and income information
- Bank or financial institution data
D. Online Activity:
- IP address
- Browser type and version
- Device type and OS
- Pages visited on our website
- Time spent on the website
- Clickstream data
2. How We Collect Information
We collect information in several ways:
- Directly from you when you visit our dealership, submit a form, apply for financing, or contact us.
- Automatically via cookies and similar tracking technologies when you visit our website.
- From third-party sources such as credit bureaus, marketing partners, and service providers with your consent or as legally allowed.
3. How We Use Your Information
We use your information to:
- Process vehicle sales, trades, and financing applications
- Respond to inquiries and customer service requests
- Schedule service appointments and maintain vehicle records
- Improve website functionality and customer experience
- Send promotional offers, newsletters, and service reminders
- Meet legal, regulatory, and compliance obligations
4. Sharing Your Information
We may share your information with:
- Service providers who help us manage our business operations (e.g., CRM platforms, hosting services)
- Lenders and financial institutions if you apply for financing
- DMV and other government agencies as required for vehicle registration and compliance
- Third-party marketing partners (only if you opt-in)
- Law enforcement or other authorities when legally required
We do not sell your personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. These tools allow us to:
- Analyze user behavior and website performance
- Deliver relevant advertisements
- Remember user preferences
You can modify your browser settings to decline cookies or alert you when they are being used.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of receiving marketing communications
- Limit the use of sensitive personal information (e.g., SSN, financial data)
To exercise any of these rights, contact us at the information provided below.
7. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to take steps to protect your own information, such as using secure passwords and not sharing sensitive data via unencrypted methods.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we learn that a child has submitted personal information to us, we will promptly delete it.
9. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
NexGen Autos
3778 DISTRIPLEX DR N
Memphis, TN 38118
Phone: 901-623-7930
Email: sales@nexgenautos.com
Website:https://www.nexgenautos.com